San Diego Senior AdvisorLos Robles Healthcare at Home is a Medicare-certified home health agency based at 11838 Bernardo Plaza Court, Suite 260A in San Diego, CA 92128. Medicare first certified it in 2016, 10 years ago. Medicare rates its quality of patient care at 3.5 out of 5 stars, above the California average of 3. It beats the California average on 5 of the measures Medicare publishes and trails on none.
What is Los Robles Healthcare at Home's Medicare record?
| Agency | Los Robles Healthcare at Home |
|---|---|
| Address | 11838 Bernardo Plaza Court, Suite 260A, San Diego, CA 92128 |
| Phone | (858) 487-8778 |
| Medicare provider number (CCN) | 053100 |
| Ownership | Proprietary |
| Medicare-certified since | 10/22/2016 |
How does Los Robles Healthcare at Home score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Los Robles Healthcare at Home. It is better than the California average on 5 and worse on 0.
| Measure | Los Robles Healthcare at Home | California average | U.S. average | vs. California |
|---|---|---|---|---|
| Started care on time | 99.1% | 95.4% | 96.6% | Better |
| Got better at walking or moving around | 87.6% | 86.3% | 88.6% | About the same |
| Got better at getting in and out of bed | 90.2% | 86.1% | 89.8% | Better |
| Got better at bathing | 88% | 89.1% | 90.7% | About the same |
| Breathing improved | 92% | 88.9% | 91.5% | Better |
| Got better at taking medicines correctly | 88.7% | 85.2% | 88.3% | Better |
| Medication issues addressed on time | 99.2% | 92.4% | 94.4% | Better |
| Flu shot status checked | 68.9% | 69.8% | 63.3% | About the same |
| Met expected function at discharge | 62.6% | 61.5% | 71.7% | About the same |
| Falls with major injury (lower is better) | 0.6% | 0.6% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it stands out: medication issues addressed on time, got better at getting in and out of bed and started care on time.
What do patients say about Los Robles Healthcare at Home?
Medicare has not published patient survey results for Los Robles Healthcare at Home. The survey is only reported once an agency has enough completed responses, so smaller and newer agencies often have none. That is a gap in the record, not a mark against it.
Do Los Robles Healthcare at Home's patients end up back in the hospital?
Medicare rates Los Robles Healthcare at Home better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 87.6% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Better Than National Rate | 7.5% |
Which home health services does Los Robles Healthcare at Home provide, and which does it not?
Los Robles Healthcare at Home reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Los Robles Healthcare at Home? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which San Diego-area ZIP codes does Los Robles Healthcare at Home serve?
Los Robles Healthcare at Home tells Medicare it serves 75 ZIP codes in San Diego County, out of 113 in total.
- 91901
- 91902
- 91910
- 91911
- 91913
- 91914
- 91915
- 91932
- 91941
- 91942
- 91945
- 91950
- 91977
- 91978
- 92003
- 92007
- 92008
- 92009
- 92010
- 92011
- 92014
- 92019
- 92020
- 92021
- 92024
- 92025
- 92026
- 92027
- 92028
- 92029
- 92037
- 92040
- 92054
- 92056
- 92057
- 92058
- 92064
- 92065
- 92067
- 92069
- 92071
- 92075
- 92078
- 92081
- 92082
- 92083
- 92084
- 92101
- 92102
- 92103
- 92105
- 92106
- 92107
- 92108
- 92109
- 92110
- 92111
- 92113
- 92114
- 92115
- 92116
- 92117
- 92119
- 92120
- 92122
- 92123
- 92124
- 92126
- 92127
- 92128
- 92129
- 92130
- 92131
- 92139
- 92154
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Los Robles Healthcare at Home before starting care?
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Ask how many visits a week to expect
Home health is intermittent: visits, not shifts. Ask for the planned number of nursing and therapy visits per week so the family knows which hours still need covering.
Which other home health agencies serve San Diego, CA?
These Medicare-certified agencies are also based in or near San Diego.
- Silver Tree Home Health Inc — 4.5 of 5 stars
- Pacific Point Hcs Inc — 4 of 5 stars
- Absolute Home Health Inc — 5 of 5 stars
- Advantage Health Systems — 5 of 5 stars
- Health Plus Home Health Care Inc — 5 of 5 stars
- Advanced Home Health San Diego Inc — 4.5 of 5 stars
All Medicare-certified home health agencies in San Diego County
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Los Robles Healthcare at Home Medicare-certified?
Yes. Los Robles Healthcare at Home is certified by Medicare under provider number 053100 and has been since 2016. Original Medicare pays certified agencies directly for covered home health care.
What is Los Robles Healthcare at Home's Medicare star rating?
3.5 out of 5 for quality of patient care. The California average is 3.
Does Los Robles Healthcare at Home provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
