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Goodwill Healthcare Services, Inc: Medicare Hospice Quality Record in San Diego, CA

Goodwill Healthcare Services, Inc is a Medicare-certified hospice in San Diego, CA with a Hospice Care Index of 10 out of 10. Visit patterns, family survey…

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Home›In-Home Care›Hospices›Goodwill Healthcare Services, Inc

Goodwill Healthcare Services, Inc is a Medicare-certified hospice based at 8380 Miramar Mall Suite 225B in San Diego, CA 92121. It has been certified since 2021. It cares for about 61 patients on an average day, making it a mid-sized hospice. It scores 10 out of 10 on Medicare's Hospice Care Index; the California average is 8.3. The index flags 3 areas where it is worse than the California average, starting with gaps in nursing visits longer than 7 days.

10 / 10Hospice Care Index
No rating publishedFamily caregiver survey
61Patients on an average day
2021Medicare-certified since

What is Goodwill Healthcare Services, Inc's Medicare record?

HospiceGoodwill Healthcare Services, Inc
Address8380 Miramar Mall Suite 225B, San Diego, CA 92121
Phone(858) 355-9903
Medicare provider number (CCN)B31736
OwnershipNot published
Medicare-certified since10/17/2021

How does Goodwill Healthcare Services, Inc score on Medicare's Hospice Care Index?

Goodwill Healthcare Services, Inc scores 10 out of 10 on the Hospice Care Index, which counts how many of ten visit, discharge and staffing indicators a hospice meets. Against the California average it is better on 2 of the indicators below and worse on 3.

IndicatorGoodwill Healthcare Services, IncCalifornia averageU.S. averagevs. California
Gaps in nursing visits longer than 7 days (lower is better)81.5%58.9%52.4%Worse
Patients discharged alive within 7 days (lower is better)4.1%5.4%7.3%About the same
Patients discharged alive after 180 days or more (lower is better)33.9%42.7%37.4%Better
Live discharge followed by a hospital stay and readmission to hospice (lower is better)7.4%6.5%8.5%About the same
Live discharge followed by death in hospital (lower is better)1.7%1.9%2.1%About the same
Nurse minutes per routine home care day12.6 min30.4 min19.9 minWorse
Share of skilled nursing minutes given on weekends9.5%13.7%9.6%Worse
Patients visited by a nurse in the last 3 days of life89.8%83.6%89.3%Better

Separately, 91.4% of its patients received all seven recommended care steps at admission (California average 93.4%) and 45.1% were visited by a nurse or social worker on at least two of their last three days (California average 20.4%).

What do families say about Goodwill Healthcare Services, Inc?

87% of family caregivers said they would definitely recommend Goodwill Healthcare Services, Inc; the California average is 82%. The survey goes to the family member who was the main caregiver, after the patient has died.

Survey questionGoodwill Healthcare Services, IncCalifornia averageU.S. averagevs. California
Team always communicated well81%79%82%About the same
Team always provided timely help78%73%78%Better
Team always treated the patient with respect95%89%91%Better
Right amount of emotional and spiritual support92%89%91%Better
Patient always got help for pain and symptoms79%75%76%Better
Caregivers rated the hospice 9 or 1082%80%83%About the same
Would definitely recommend the hospice87%82%85%Better

Where does Goodwill Healthcare Services, Inc deliver care, and to whom?

46% of goodwill healthcare services, inc's care is delivered at home and its largest patient group by diagnosis is stroke (28%).

Where care is deliveredShare of patients
At home46%
In assisted living35%
In a skilled nursing facility19%
Primary diagnosisShare of patients
Stroke28%
Other conditions20%
Heart and circulatory disease17%
Cancer15%
Dementia13%
Respiratory disease8%

Which San Diego-area ZIP codes does Goodwill Healthcare Services, Inc serve?

Goodwill Healthcare Services, Inc tells Medicare it serves 70 ZIP codes in San Diego County.

  • 91901
  • 91902
  • 91906
  • 91910
  • 91911
  • 91913
  • 91914
  • 91915
  • 91932
  • 91935
  • 91941
  • 91942
  • 91945
  • 91950
  • 91977
  • 91978
  • 92004
  • 92007
  • 92008
  • 92009
  • 92010
  • 92014
  • 92019
  • 92020
  • 92021
  • 92025
  • 92026
  • 92027
  • 92029
  • 92037
  • 92040
  • 92054
  • 92056
  • 92057
  • 92058
  • 92064
  • 92065
  • 92070
  • 92071
  • 92075
  • 92078
  • 92082
  • 92083
  • 92084
  • 92101
  • 92102
  • 92103
  • 92104
  • 92105
  • 92106
  • 92109
  • 92111
  • 92113
  • 92114
  • 92115
  • 92116
  • 92117
  • 92118
  • 92119
  • 92121
  • 92122
  • 92123
  • 92126
  • 92127
  • 92128
  • 92130
  • 92131
  • 92139
  • 92154
  • 92173

What should you ask Goodwill Healthcare Services, Inc before choosing it?

Ask how often the nurse visits

81.5% of Goodwill Healthcare Services, Inc's patients went more than seven days without a nursing visit at some point, against 58.9% across California. Ask for the planned visit schedule in writing and who decides when it changes.

Ask how long nursing visits last

Its nurses average 12.6 minutes per routine care day, against 30.4 minutes across California. Ask how long a typical visit lasts and whether the same nurse comes each time.

Ask about weekend coverage

9.5% of its nursing time is delivered on weekends (California average 13.7%). Ask who is on call Saturday and Sunday and whether routine visits happen then.

Ask what the family is expected to do

Hospice supports the family caregiver; it does not replace one. Ask how many aide visits a week are typical and what happens overnight.

Which other hospices serve San Diego, CA?

All Medicare-certified hospices in San Diego County

Last verified: November 2026, against the Medicare hospice data release dated 2026-08-07.

Common questions

Is Goodwill Healthcare Services, Inc Medicare-certified?

Yes. Goodwill Healthcare Services, Inc is certified by Medicare under provider number B31736 and has been since 2021.

What is Goodwill Healthcare Services, Inc's Hospice Care Index score?

10 out of 10 in the current Medicare data. The California average is 8.3.

How large is Goodwill Healthcare Services, Inc?

It cares for about 61 patients on an average day.

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